Wednesday, May 6, 2020
Organizational Staffing Plan Part 2 Free Essays
The purpose of this paper is to provide additional insight into the staffing process to be implemented by the coffee shop. This paper will present several key points in order to procure final loan approval. These points include the formulation of a recruitment plan and strategy, which will be used by the coffee shop initially and throughout the next three years. We will write a custom essay sample on Organizational Staffing Plan: Part 2 or any similar topic only for you Order Now The targeted communication message and delivery medium will be presented for the purpose of attracting applicants. The selection process to be used will be identified as well as the advantages and disadvantages of this process. The types of initial and substantive assessment methods that can be used to select external candidates and how these assessments align with the staffing strategy will be discussed. And finally, the predictors which will be used to assess the KSAOs will be identified. Recruiting Plan and Implementation Strategy The coffee shop is a smaller business and does not have the staff or budget to run its own recruitment functions effectively. The recruitment strategy that will be used to staff the coffee shop initially and throughout the next three years will be the use of an employment website. This open recruitment plan will allow the coffee shop to attract a very diverse set of applicants. The benefit of the employment website is that they will be able to provide the advertising, video advertising, pre-employment screenings, and applicant tracking (Heneman, Judge, Kammeyer-Mueller, 2012, p. 222). Once the initial recruitment has been accomplished, it will be in the best interest of the coffee shop to change the strategy slightly and move towards a more targeted recruitment plan. The coffee shop will be better equipped to handle placing their own advertisements, utilizing social media, and networking from within the staff. This strategy will benefit the coffee shop because they will be able to seek specific individuals with certain, knowledge, skills, ability, and other characteristics. Creating a Communication Message Once the coffee shop moves into their more targeted recruitment plan, they will need to develop a communication message. The communication message is one of the most important aspects to attracting applicants to the available positions. It will be very important to resist the urge to make the message all inclusive. To increase accuracy, the coffee shop will need to aim for one target audience per message. This will mean that there will be multiple messages, but only one message for each position description. It will also be very important that the targeted message reaches the target audience. Therefore, it is imperative that the message convey the benefits of the position to the proper audience (Massachusetts Service Alliance [MA Service Alliance], 2013). The coffee shop is considering using the following targeted communication message for advertising the coffee server positions. Of course this message is being targeted to the nearby college students. Are you looking for a way to make some extra money? Are you looking for more than just a job? Join us in our warm, friendly coffee shop. This will be different from other jobs. You will enjoy working in our fast paced environment. Youââ¬â¢ll have the opportunity to make great connections with our customers while providing them with quality beverages and food products. Come join our team while building relationships that will last a lifetime. We offer flexible schedules, great benefits and an environment that is truly welcoming. Selecting an Effective Communication Medium Because the coffee shopââ¬â¢s initial strategy is to use an employment website, the communication medium for the recruitment effort would be the internet. Utilizing the internet will enable the shop to recruit from a vast and diverse talent pool of applicants. An employment website is second only to referral as a source of new hires (Heneman, Judge, Kammeyer-Mueller, 2012, p. 222). Once the initial recruitment is complete, the coffee shop will move to a different communication medium. The coffee shop will be able to utilize advertisement options such as classified ads, radio and television ads, and word of mouth. Because word of mouth is one of the most powerful methods of communicating job opportunities, the coffee shop is anticipating that the current employees will be able to ââ¬Ësellââ¬â¢ the coffee shop. In order to minimize advertising costs, it will benefit the coffee shop to utilize social media. Facebook, Twitter, and many other social media sites are a great way to reach out to the community. By maintaining pages on these social media sites, the coffee shop not only will be able to advertise for open positions, but they will also be able to advertise the company and draw in new customers. Selection Process Putting the right person into the right position is the goal of an effective selection process. By selecting the right applicant for each of the positions, the coffee shop will face less absenteeism and employee turnover problems. In addition, the coffee shop will also save time and money (ââ¬Å"Selection Process,â⬠n. d. , Para. 1. ). To begin this process it will be necessary to determine the Knowledge, Skills, Abilities, and Other characteristics (KSAOs). And then determine which KSAOs are necessary to assess the applicants. Once identified, a method to assess the KSAOs will need to be determined. The advantages of selecting the employees this way is that the coffee shop will eliminate unqualified applicants early in the process. However, the disadvantage is that it may significantly lessen the pool of applicants. This may require additional time and cost in advertising again for the positions. Selection Assessment Methods By utilizing an employment website, the coffee shop will be presented with applicants that have been prescreened. However, once the coffee shop is established and discontinues the use of an outside agency, it will need to prescreen them to determine which applicants are likely to be high performers if hired. The initial assessment begins with a review of the resume. This review will be necessary to determine if the applicant has listed any skill or experience that meets the qualification requirements. In the case of the store manager, the coffee shop will be looking for retail experience, supervisory experience, and experience analyzing financial reports. Although, a college degree in business or a closely related field may substitute for a portion of the required experience. In addition, the manager position requires a high school diploma. For the server, the experience should be reflected by customer service and cash handling experiences. Once the applicant pool has been reduced to eligible candidates, a structured interview will be conducted. This substantive assessment will be conducted by the owner of the coffee shop. The structured interview will allow for three to five questions. These same questions will be asked of each candidate and will be developed based upon the KSAOs relevant to the position. The questions should reflect the candidateââ¬â¢s behavioral response, either by past behavior or by potential future situations. Benchmark responses and rating scales will be developed in conjunction with the questions to allow for the most desirable evaluation. If it is determined that some of the questions are more important than others, those questions will be weighted. Predictors to Assess KSAOs As seen in the first paper presented, the KSAOs have already been presented. The coffee shop will utilize the necessary KSAOs to further assess the applicantââ¬â¢s knowledge and experience. For the position of store manager, some of the KSAOs that will be necessary are the ability to manage effectively in a fast-paced environment, ability to manage store operations independently, ability to manage multiple situations simultaneously, interpersonal skills, knowledge of customer service techniques, organization and planning skills, team-building skills, ability to plan and prioritize workload, and ability to handle confidential and sensitive information. For the position of coffee server, the KSAOs used in the assessments would be the ability to learn quickly, strong interpersonal skills, the ability to work as part of a team, and the ability to build relationships. In order to predict successful job performance both the resume and the results of the structured interview will be reviewed. The knowledge listed on an applicantââ¬â¢s resume should become highly relevant during the structured interview. The structured interview will allow the candidate to reveal verbal skills, which are necessary to successfully communicate with both fellow workers and customers. The applicants resume will reflect required abilities while the interview will appropriately assess them. Other individual characteristics may be predicted through during the interview. The candidateââ¬â¢s personality, which will not show in a resume, will be revealed at the structured interview. Conclusion For the coffee shop to be successful, it will need to have a recruitment plan as well as a strong strategic plan for the first three years of the business. How to cite Organizational Staffing Plan: Part 2, Papers
Organizational Staffing Plan Part 2 Free Essays
The purpose of this paper is to provide additional insight into the staffing process to be implemented by the coffee shop. This paper will present several key points in order to procure final loan approval. These points include the formulation of a recruitment plan and strategy, which will be used by the coffee shop initially and throughout the next three years. We will write a custom essay sample on Organizational Staffing Plan: Part 2 or any similar topic only for you Order Now The targeted communication message and delivery medium will be presented for the purpose of attracting applicants. The selection process to be used will be identified as well as the advantages and disadvantages of this process. The types of initial and substantive assessment methods that can be used to select external candidates and how these assessments align with the staffing strategy will be discussed. And finally, the predictors which will be used to assess the KSAOs will be identified. Recruiting Plan and Implementation Strategy The coffee shop is a smaller business and does not have the staff or budget to run its own recruitment functions effectively. The recruitment strategy that will be used to staff the coffee shop initially and throughout the next three years will be the use of an employment website. This open recruitment plan will allow the coffee shop to attract a very diverse set of applicants. The benefit of the employment website is that they will be able to provide the advertising, video advertising, pre-employment screenings, and applicant tracking (Heneman, Judge, Kammeyer-Mueller, 2012, p. 222). Once the initial recruitment has been accomplished, it will be in the best interest of the coffee shop to change the strategy slightly and move towards a more targeted recruitment plan. The coffee shop will be better equipped to handle placing their own advertisements, utilizing social media, and networking from within the staff. This strategy will benefit the coffee shop because they will be able to seek specific individuals with certain, knowledge, skills, ability, and other characteristics. Creating a Communication Message Once the coffee shop moves into their more targeted recruitment plan, they will need to develop a communication message. The communication message is one of the most important aspects to attracting applicants to the available positions. It will be very important to resist the urge to make the message all inclusive. To increase accuracy, the coffee shop will need to aim for one target audience per message. This will mean that there will be multiple messages, but only one message for each position description. It will also be very important that the targeted message reaches the target audience. Therefore, it is imperative that the message convey the benefits of the position to the proper audience (Massachusetts Service Alliance [MA Service Alliance], 2013). The coffee shop is considering using the following targeted communication message for advertising the coffee server positions. Of course this message is being targeted to the nearby college students. Are you looking for a way to make some extra money? Are you looking for more than just a job? Join us in our warm, friendly coffee shop. This will be different from other jobs. You will enjoy working in our fast paced environment. Youââ¬â¢ll have the opportunity to make great connections with our customers while providing them with quality beverages and food products. Come join our team while building relationships that will last a lifetime. We offer flexible schedules, great benefits and an environment that is truly welcoming. Selecting an Effective Communication Medium Because the coffee shopââ¬â¢s initial strategy is to use an employment website, the communication medium for the recruitment effort would be the internet. Utilizing the internet will enable the shop to recruit from a vast and diverse talent pool of applicants. An employment website is second only to referral as a source of new hires (Heneman, Judge, Kammeyer-Mueller, 2012, p. 222). Once the initial recruitment is complete, the coffee shop will move to a different communication medium. The coffee shop will be able to utilize advertisement options such as classified ads, radio and television ads, and word of mouth. Because word of mouth is one of the most powerful methods of communicating job opportunities, the coffee shop is anticipating that the current employees will be able to ââ¬Ësellââ¬â¢ the coffee shop. In order to minimize advertising costs, it will benefit the coffee shop to utilize social media. Facebook, Twitter, and many other social media sites are a great way to reach out to the community. By maintaining pages on these social media sites, the coffee shop not only will be able to advertise for open positions, but they will also be able to advertise the company and draw in new customers. Selection Process Putting the right person into the right position is the goal of an effective selection process. By selecting the right applicant for each of the positions, the coffee shop will face less absenteeism and employee turnover problems. In addition, the coffee shop will also save time and money (ââ¬Å"Selection Process,â⬠n. d. , Para. 1. ). To begin this process it will be necessary to determine the Knowledge, Skills, Abilities, and Other characteristics (KSAOs). And then determine which KSAOs are necessary to assess the applicants. Once identified, a method to assess the KSAOs will need to be determined. The advantages of selecting the employees this way is that the coffee shop will eliminate unqualified applicants early in the process. However, the disadvantage is that it may significantly lessen the pool of applicants. This may require additional time and cost in advertising again for the positions. Selection Assessment Methods By utilizing an employment website, the coffee shop will be presented with applicants that have been prescreened. However, once the coffee shop is established and discontinues the use of an outside agency, it will need to prescreen them to determine which applicants are likely to be high performers if hired. The initial assessment begins with a review of the resume. This review will be necessary to determine if the applicant has listed any skill or experience that meets the qualification requirements. In the case of the store manager, the coffee shop will be looking for retail experience, supervisory experience, and experience analyzing financial reports. Although, a college degree in business or a closely related field may substitute for a portion of the required experience. In addition, the manager position requires a high school diploma. For the server, the experience should be reflected by customer service and cash handling experiences. Once the applicant pool has been reduced to eligible candidates, a structured interview will be conducted. This substantive assessment will be conducted by the owner of the coffee shop. The structured interview will allow for three to five questions. These same questions will be asked of each candidate and will be developed based upon the KSAOs relevant to the position. The questions should reflect the candidateââ¬â¢s behavioral response, either by past behavior or by potential future situations. Benchmark responses and rating scales will be developed in conjunction with the questions to allow for the most desirable evaluation. If it is determined that some of the questions are more important than others, those questions will be weighted. Predictors to Assess KSAOs As seen in the first paper presented, the KSAOs have already been presented. The coffee shop will utilize the necessary KSAOs to further assess the applicantââ¬â¢s knowledge and experience. For the position of store manager, some of the KSAOs that will be necessary are the ability to manage effectively in a fast-paced environment, ability to manage store operations independently, ability to manage multiple situations simultaneously, interpersonal skills, knowledge of customer service techniques, organization and planning skills, team-building skills, ability to plan and prioritize workload, and ability to handle confidential and sensitive information. For the position of coffee server, the KSAOs used in the assessments would be the ability to learn quickly, strong interpersonal skills, the ability to work as part of a team, and the ability to build relationships. In order to predict successful job performance both the resume and the results of the structured interview will be reviewed. The knowledge listed on an applicantââ¬â¢s resume should become highly relevant during the structured interview. The structured interview will allow the candidate to reveal verbal skills, which are necessary to successfully communicate with both fellow workers and customers. The applicants resume will reflect required abilities while the interview will appropriately assess them. Other individual characteristics may be predicted through during the interview. The candidateââ¬â¢s personality, which will not show in a resume, will be revealed at the structured interview. Conclusion For the coffee shop to be successful, it will need to have a recruitment plan as well as a strong strategic plan for the first three years of the business. How to cite Organizational Staffing Plan: Part 2, Papers
Friday, May 1, 2020
Introduction to Business free essay sample
Secondary Legislation The legislative acts of the EU come in two forms: regulations and directives. Regulations are directly applicable meaning they become law in all member states the moment they are made, without the requirement for any implementing measures and automatically overrule conflicting domestic provisions. Directives are not directly applicable they require member states to achieve a certain result within time limits while leaving them discretion as to how to achieve the result. The details of how they are to be implemented are left to member states. The common law sources are: * Judicial precedent explained in question 2 * Institutional writings ââ¬â explained in question 3 * Custom ââ¬â explained in question 3 * Equity basically meaning equality and fairness When choosing which type of law source to use legislation is the most important, when there is no legislation in place then judicial precedent being the most influential of the common law sources should be the second choice. It is not the whole of the judgement that holds the precedent status; it is only the legal reason for the decision which is binding known as ââ¬Å"ratio decidendiâ⬠Advantages of Judicial Precedent: * Enables solicitors to advise their clients as to whether the matter is worth pursuing or not, as they can quite confidently assume the probable outcome of the case. We will write a custom essay sample on Introduction to Business or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page * Different courts throughout the country are bound by the same precedent. Therefore the same outcome should be arrived at thus creating consistency of decisions made. * Judicial Precedents also provide help for less experienced judges in the lower courts. Example ââ¬â Donoghue V Stevenson 1932 SC (HL) 31 On Sunday 26th August 1928 May Donoghue sat in a cafe with a friend. The friend ordered and paid for some ginger beer, which came in a bottle made from dark opaque glass. Donoghue drank some of the contents then her friend proceeded to pour the remainder of the contents of the bottle into the tumbler when a snail, which was beginning to rot, floated out of the bottle. As a result of the sickening sight of the snail, and the impurities in the ginger-beer, Donoghue suffered from shock and severe gastro-enteritis. She argued that the ginger-beer was manufactured by the defendant (Stevenson) to be sold as a drink to the public; that it was bottled with a label bearing his name; and that the bottles were then sealed with a metal cap by the defendant. Donoghueââ¬â¢s lawyer, Walter Leechman, claimed that it was the duty of the defendant to provide a system of working his business which would not allow snails to get into ginger-beer bottles, and that it was also his duty to provide a system of inspection of the bottles before the ginger-beer was filled into them, and that he had failed in both these duties and had so caused the accident.
Sunday, March 22, 2020
Again with the Erosion of Income
Again with the Erosion of Income Tired of hearing about how writers are not getting paid? I imagine the writers needing to eat from that income arent. I had a quick unsubscribe of 19 readers within 30 minutes of releasing last Fridays newsletter. Some people do not want to hear that writing on the cheap is not a good thing, because its all they know how to do. People, listen. When pricing is the only factor, you will likely not have a long term relationship with someone. That means editor or reader. When people want to buy you cheap, thats their driving force. There is no LIKE in the factor. Dont make cheap a habit or that becomes your brand. Here are comments from readers that showed they understood the severity of this issue: I agree wholeheartedly that as writers we need to support one anothers efforts If more writers ignored these requests (**from editor for free writing), those markets would either have to find the funding to pay writers properly or realize that if they cant, then maybe they need to look closer at how well they run their businesses. When you give away your work or go for the easier low pay ones you subconsciously tell yourself that you are not good enough to get paid. Worse, getting into the poor or non-paying markets offers a false sense of success. The result of all of this is that you dont have any reason to improve your skills, which would get you into better paying markets. So, I was feeling a little under the weather, and gave my doctor a call. I asked him if he wouldnt mind seeing me for free, since it wouldnt really take much time and he was just fitting me in last minute anyway. Can you believe he turned me down? Claimed hed spent eight years in school, worked his ass off as an intern, was still paying off med school bills, yada yada yada. Well, Ive got options. I go down to the corner drugstore and ask my buddy the manager to give me some free meds. And he starts this whole rant about costs and staffing and insurance and he wouldnt give them to me. I figure, what the hell, Ill just suck it up and get to work. I call up one of my authors and tell him hes booked for a signing, and I promised twenty copies at authors price to the group. Told him I wont be paying him royalties on those. I mean, I cant work for nothing, right? Thank you for this! Ive turned down fabulous projects because of ridiculously low pay and said no to fabulous money because of ridiculous contract clauses. I would never treat anyone that poorly. Its up to each of us to do the right thing and say no. Were saying no for ourselves and for all writers. When we all say no, the low pay and egregious contract clauses would disappear overnight. Good smackdown, Hope. Im with you. If you give your work away, thats what your work is worth. In a race to the bottom, everyone drowns. I was reading an online article from The Guardian this morning on the widening gap between top earners in our industry and the rest of us (theguardian.com/books/2016/jan/15/earnings-soar-for-uks-bestselling-authors-as-wealth-gap-widens-in-books-industry). It was interesting, but much more interesting were the comments, which appear to have been from readers rather than writers. Not only do they not care, but they also think writers are in the wrong in complaining about how much (or rather, how little) they get paid. Definitely an issue for us to resolve in private rather than in public, Philip Pullmans recent action notwithstanding. (NOTE: Regarding that last comment, in case you didnt know, Philip Pullman, author of The Golden Compass, stepped down as patron from the Oxford Literary Festival because they were not paying writers to make appearances. Good man.) A festival organizer asked an acquaintance of mine for names as presenters. She gave them mine. But without me saying anything, she told me she understood my stance about being compensated, and shed let me have that conversation with them. Like I was the exception, but Ill take that reputation all day long. Wouldnt you like to be known as a decent writer who expects payment for their services, or rather someone who gives it away and can be easily had for free?
Thursday, March 5, 2020
Riots Racism And Hysteria Essays - Lynching In The United States
Riots Racism And Hysteria Essays - Lynching In The United States Riots Racism And Hysteria The difference between race riots from 1917 to 1919 As a passageway in to the decade that would be known as the The Roaring Twenties , the years between 1917 and 1922 was one an minor doorways in time, known not so much for what occurred as what would come. Stuck between one decade battered by war, deprivation and another decade consumed with material and illusions of greatness, the United States was a country in the midst of monumental change. Amid the societal and economic chances, the arts and sciences flourished, ushering in jazz and giving way to some century's most influential works of literature. However, a review of newspaper headlines at the time reveals a country that had grown disgusted with the victory and bitter with peace. Inflation was raging, the national debt had grown and maimed veterans, and impoverished war widows were everywhere. The people's sacrifices during the war seemed to generates none of the benefits that the wartime politician has had promised. But unrivaled economically, America would enter the third decade of the 20th century, vowing to remain uninvolved in foreign entanglements, turning inward, conservative and hostile to unions, Socialist and every children. However, it was the white man burden the African-American that faced persecution for jobs, equalization, decent living quarters and and the pursuit of happiness . However, it was the summer riots for these unalienable rights that uprooted the United States. What makes a riot in a city unique? Could it jobs, the area of the country or just fear? That is the purpose of this paper. Urban race riots were not new to the United States. Melinda Meek Hennessey cites thirty-three major riots, episodes in which more than a single life was lost, as occurred during Reconstruction. In addition, while whites initiated many of these riots, African-Americans remained inactive to violence. Hennnessy writes, blacks fought back at least initially, and usually until they were overwhelmed by superior white numbers and firepower. The beginning of the 20th century, there were riots in New York, and again African- American did not response violently. However, for the first time, African-American organized a large, eloquent protest from the black community. This organization, published a book, Story of the Riot which a true view how African- American were treated. The group has a hearing but lawyers could not ask questions of the witness perhaps the first use of institutional racism. The New York Times Index for the period between 1917 and 1921 shows 17 different events that might be classified race riots. There were riots in 1917 in Chester and Philadelphia, Pennsylvania and in Houston, Texas. However, a great riot of historical importance occurred in East St. Louis. Between 1910 and 1917, the african american population of East St. Louis increased from 6,000 to 13,000. African american began seeking jobs meeting white resistance. Friction from owners who had slaves -master mentality, and pay their wages lower to blacks because management feel that blacks would be more loyal. Friction from whites who had moved from the south. Friction from whites who were not hired. The results turned against black workers and not against the company. The leading example of this is the Aluminum Ore Company who bought in blacks from the south as strikebreakers. This would lead to one of the reasons for the riot. One reason for the riot was the growth of blacks in the city. The white population considered blacks to be a southern problem . St. Louis was not exception. It had been assume perhaps that, adapt to a subordinate and segregated position, interacting with whites only on the basic of an accommodative system defined and operated by whites. Blacks, therefore, were expected to confirm to the system of segregation inside and outside the factories where there separate facilitates for blacks and whites . This did not happen in St Louis, perhaps for the first time management seemed either to employ blacks in preference to whites or to provide an atmosphere of fair opportunity. That the purpose of the move by management was to maximize profits ,was hardly recognized by white workers: thus, they thought that to remove blacks from the labor market as viable competitors would solve
Tuesday, February 18, 2020
Quantitative research article critique Paper Example | Topics and Well Written Essays - 750 words
Quantitative article critique - Research Paper Example he discusses aspects of the Charter schools as established by the Texasââ¬â¢ legislature, explores their operations, and explains that the legislature established Charter schools in the year 1995, allowing the special schools to operate independently from state regulations that govern district schools. A series of registrations under the Charter followed and the state legislature had to increase the minimum number of Charters to be offered. Schools that specialized in education for at-risk students were however excluded for the limitation on the number of Charters to be offered. Five years after the Charter legislation, the state had offered 178 charters, out of which 140 were operational. The rest had planned to commence operations later while six of the awarded schools had returned their charters and the board had revoked charters for three schools because of administrative or financial technicalities. Almost half of the charter schools served secondary schools while 21 percent served elementary schools, 18 percent served all grades, and 12 percent served other special grades. The schools had an average enrolment rate of 198 students, a rate lower than that for normal public schools. Enrolment however has a wide range and deviation. Analysis of studentsââ¬â¢ characteristics shows that chatter schools had higher proportions of minority students than normal public school did. Charter schools that offer services to at-risk students however had significant contribution to the observed proportion because of the higher incidence of minority students. Other types of charter schools however have lower percentages of minority students (Clark, 2000). Attendance at elementary and middle levels of chatter schools was similar to attendance in ordinary public schools but is lower at high school level. Higher student mobility was also reported among charter schools. Faculty composition of schools identifies more non-certified teachers in charter schools that among traditional
Monday, February 3, 2020
Dissertation article Essay Example | Topics and Well Written Essays - 750 words
Dissertation article - Essay Example Quality: The topic chosen in the paper is quite interesting. Studying security threats has always interested to the masses especially after the internet boom in the early 1990s. Protection of personal valuable data is one of the majors reasons for the developing interest in cyber security. Regarding research into earlier work the paper hasnââ¬â¢t identified a lot of previous works by different researchers especially considering the fact that there is so much literature present regarding computer security, vulnerability and cyber threats (Lowe & Byres, 2004). However the lack of literature can be explained due to the fact that VoIP has only recently gained popularity. In order to obtain maximum information regarding the threats the authors of the paper have conducted vast researches using various books and secondary sources. The paper also uses various case studies of companies that provide security to organizations and personal users using VoIP. The facts stated in the paper are c orrect and provide an excellent detail of all the threats that is faced by every organization and user making use of VoIP technology. The authors have also been able to identify and discussed all measures that can be taken against these threats. For future studies the authors of the paper have summarized required efforts into two categories. The first factor that the authors recommend is focusing on the improving the security structure of VoIP services. The second factor that the author points out is the need to set proper standards regarding the security of VoIP systems. Structure of the paper: The paper was very well structured in terms of headings. The paper started with the abstract where the author explains briefly the purpose of the paper and an overview of what VoIP is. The next section covers the introduction of VoIP technology in detail and provides details of its working. The main body of the article has been divided into two sections. The first section provides a brief in troduction of what security is and why is it important to VoIP. After introduction to security the first section then deals with discussing what the potential threats there are to the VoIP system. The second section then deals with recommendations made by the authors on how to prevent these attacks. The third section of the paper states the conclusion drawn by the authors from their research paper. Conclusion is one of the most vital parts of the research paper. The conclusion sums up all the work of the paper and sheds a light on whether or not the research question was answered (Wallwork, 2011). The last part of the paper covers the reference list and works cited by authors. The paper was written in simple English and could easily be understood by various readers who have slight knowledge regarding the field of computer science. The flow of the paper was also quite nice different parts of the paper were related to each other. As for the length of the paper the paper was of ten pag es which is regarded by many as the average length of research papers (Bing, 1988). Conclusion: The analysis of the paper brought three main factors about the paper into light. For the first factor is that is compared to the literature available on the subject, the authors have not provided enough support to their claims in the paper. Adding more references in a paper increases the credibility of
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